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Goodmail is currently looking for talented individuals for the following positions. If you're interested in applying for one of the positions below, please email your resume to jobs@goodmailsystems.com . Click the title of the position to see the job description and requirements. All positions are based out of our corporate headquarters in Mountain View, CA unless otherwise specified.

 

Product Management

  • Senior Director of Product Management

    Job Description

    The Senior Director Product Management will own the entire product lifecycle, from strategy through development to business impact, for all of our product offerings. This is a rare opportunity to work for the category leader to lead the development, definition and implementation of product and strategy in the exploding market occurring today, that is converging the best of Web 2.0 with email (video, e-commerce, social networking, bill pay gaming etc.) inside email inboxes.

    You must be extremely results driven, customer focused, technologically savvy, and skilled at building internal relationships and external partnerships. This is mission critical position with broad strategy ownership and responsibilities, including the following activities:

    • Customer Engagement. Work with customers to determine needs and demand for our products.
    • Product Management. Work with technical designers and engineers to translate these needs into MRDs and PRDs for products that meet market needs and delight customers. Manage the development process, assigning priorities and monitoring schedules.
    • Strategy. Leverage our market leadership position to uncover new opportunities and set the direction and product roadmap for Goodmail.
    • Evangelist. Speak on behalf of the company at industry events, press, customers and prospects.
    • Start up Experience. Deliver results in a fast moving environment.
    • Sales Advocate. Support sales team on calls and other pre and post sales activities.
    • Visionary. Create and drive the product vision for Goodmail.

    Skills and Requirements

    • Excellent verbal and written communication skills, including presentation skills.
    • Entrepreneurial experience and success creating great products is highly valued. Demonstrated ability to gather user requirements and convert them into a winning product vision.
    • Strong technology skills; familiarity with internet technologies and preferably with email standards.
    • Excellent relationship building skills.
    • Demonstrated experience working with marketing and sales groups.
    • Some travel required.
    • Location: Mountain View, CA 

    Education and Experience

    • 6+ years of prior Director or Senior Director, Product Management experience, preferably internet and or email related.
    • Bachelors degree, preferably in Computer Science or in Engineering; MBA preferred.
    • Management experience.

Sales

  • Account Manager

    Job Description

    The Account Manager is the primary pre and post-sale point of contact for our clients. An account manager will be assigned an account once it reaches the contract signed/pending deployment stage in the Goodmail Systems sales process. Each assigned account will have revenue goals to be achieved on a yearly basis. It is the account manager’s responsibility to meet or exceed the revenue goals for their assigned accounts. Goodmail’s Team of Account Managers work across all aspects of our existing customer (sender) relationships, including coordinating business issue resolution, managing account expectations, as well as preparation and delivery of data presentations to existing accounts to drive new and additional business for Goodmail Systems.

    Responsibilities

    • Pre-Sale Testing
      Ensure CustomerCare sets up the account in the MailCenter Establish testing methodology and work with senders to implement testing for Goodmail Systems services Define sender-specific success metrics and direct testing toward measurement of value
    • Performance Evaluation
      Prepare and provide performance report and value proposition to justify continued service Develop ROI models based on sender-specific success criteria
    • Sender Conversion
      Facilitate conversion process based on pre-set performance goals
    • Relationship Building
      Understand the client’s go to market strategy in order to help them optimize their use of Goodmail Systems services and continue to advance and build the relationship over time. Build strong long lasting relationships and provide exceptional service to assigned accounts. Ensure assigned accounts consider providing Goodmail Systems with a reference. Sales will notify the appropriate Account Manager if a reference is required. The Account Manager will contact that account to request and clear the way for the reference call. Work with marketing and industry relations to prepare and maintain case studies and press release information for assigned account on an ongoing basis.
    • Account Planning
      Prepare an account specific business development plan for each account deemed worthy of such activity. This plan should include a map of the client’s organization identifying future opportunities for account growth. Work with senior management to develop account strategies that drive sales and profitability of assigned accounts. Coordinate with appropriate internal Goodmail Systems departments the development of pricing requests, contracts, and other needed documents to support account growth of existing accounts. Expand and diversify Goodmail Systems product and service offerings by proactively working to develop new revenue and profit opportunities with assigned accounts. Successfully achieve performance goals, which in 2009 are based on revenue from your assigned accounts.
    • Enable additional ISPs
      Enable timely additions of new ISPs to MTA configuration tables to support corporate volume goals – as available and supported by Goodmail operations.
    • Communications
      Serve as Goodmail Systems’ internal subject matter expert on each assigned account. Know the objectives, goals, players and influencers for your accounts. Communicate critical information in a timely manner to the appropriate personnel at Goodmail Systems and within the account’s organization on any issue requiring action or providing an opportunity to improve business results. Proactively notify sales of new business opportunities with new divisions or groups, outside of the current account relationship. If there is a question about what should be handed off to sales the issue will be resolved by the VP of Channel Sales (for ESP senders) or VP of Sales (for Self-senders). Coordinate senders and customer care discussions around reputation issues. Work with the Team of Account Managers to resolve issues that are across multiple customers.
    • Reports to VP of Sales
    • Location: Mountain View, CA

    Experience and Requirements

    • Bachelor’s degree in Business, Marketing, Communications or a related field
    • 5+ years of experience managing clients and expanding client relationships year over year
    • Excellent understand of the email marketing industry and players
    • Solid understanding of email delivery and deliverability issues
    • Ability to articulate and champion best practices related email testing; experience with A/B testing a plus
    • Passion for data and metrics
    • Strong written and verbal communications skills, including meeting facilitation and presentations
    • Ability to work independently and cooperatively in a diverse group
    • Ability to work at a strategic and tactical level
    • Ability to effectively network and leverage internal and external resources
    • Extensive experience managing detail, but able to see the big picture
    • Experience working with ESP’s, preferred

  • Inside Sales Representative

    Job Description

    We are currently seeking an experienced Lead Generation Representative to fill a telemarketing position. This individual will be based in our Mountain View, CA headquarters office. He/she will further develop the company's database of prospective clients by identifying and qualifying prospects and setting appointments for our Sales Directors. The position will require the candidate to develop a working knowledge of the company's offerings. Ideal candidates will have experience prospecting to C-level, VP level and/or Director level marketing executives. This job requires someone with strong outbound telemarketing and lead generation skills.

    Details

    • Reports to Sr. Director of Sales
    • Location: Mountain View, CA
    • Full time, Permanent

    Responsibilities

    • Make outbound cold calls to targeted prospects
    • Identify and qualify prospects and set appointments for Sales Directors
    • Meet or exceed appointment quota through phone-based prospecting
    • Track all relevant sales activity using Salesforce.com
    • Prioritize time-management decisions against appointment goals
    • Achieve and maintain working knowledge of Goodmail products
    • Provide product feedback from prospective customers

    Experience and Requirements

    • College degree preferred
    • 2+ years of sales or lead generation experience
    • Previous experience and success at cold calling
    • Proven track record of meeting/exceeding quotas and goals
    • Experience promoting business intelligence or services to Marketers
    • Ability to navigate corporate organizations to identify decision-makers
    • Ability to handle initial objections and identify additional opportunities
    • Excellent listening, verbal and e-mail communication skills
    • Strong time management and organizational skills
    • Ability to learn and think quickly and be inquisitive
    • Reliable, strong work ethic and ability to work unsupervised
    • Familiarity working with Salesforce.com
    • Knowledge of online marketing technologies, particularly email

  • Sales Director (West Coast/Mountain View, CA)

    Responsibilities

    • Identify and work with new prospects and cultivate leads
    • Write and review proposals and presentations for prospective clients
    • Present to senior level client contacts
    • Develop the business case with knowledge of the client's email economics
    • Negotiate contract rates
    • Understand the technologies and value propositions of other players in the industry and position Goodmail effectively against them
    • Keep up with industry developments
    • Maintain current status of accounts at all times
    • Report on sales progress and attainment of goals
    • Communicate with executives, product management, operations and engineering across the company
    • Attend trade shows as requested
    • Travel to prospects when necessary
    • Perform training sessions for partner account teams
    • Reports to: VP of Sales
    • Travel required: 25%+
    • Location: Mountain View, CA

    Experience and Requirements

    • Demonstrated track record meeting and beating quotas
    • Experience and relationships with online marketing, direct marketing and IT executives
    • Email marketing with Email Service Provider experience
    • A collaborative team player capable of working with internal and external partners
    • Success in a startup or small company environment
    • Demonstrates knowledge of basic web technologies and networking
    • Strong written and verbal skills a must, a writing sample is required
    • Ability to effective present to customers and prospects with Microsoft Office PowerPoint as well as a web conferencing tool such as GotoMeeting.
    • Microsoft Office application skills (Excel, Word, PowerPoint, Outlook)
    • Experience selling marketing technologies and services across a range of verticals including retail, financial services, media, technology, telecommunications and travel
    • Has a passion to fundamentally change the email business for the benefit of the industry and the consumer
    • 5+ years of intangible solutions selling experiences, 2-3 years of online sales
    • Technical knowledge of email implementation at ESP customers is required
    • 6-8 years sales experience in email industry, either on the ESP or MTA side of business
    • Degree from a 4-year university with proven academic success in Engineering, Computer Science, Business or Liberal Arts (MBA preferred)

  • Sales Manager (Midwest/Chicago)

    Responsibilities

    • Identify and work with new prospects and cultivate leads
    • Write and review proposals and presentations for prospective clients
    • Present to senior level client contacts
    • Develop the business case with knowledge of the client's email economics
    • Negotiate contract rates
    • Understand the technologies and value propositions of other players in the industry and position Goodmail effectively against them
    • Keep up with industry developments
    • Maintain current status of accounts at all times
    • Report on sales progress and attainment of goals
    • Communicate with executives, product management, operations and engineering across the company
    • Attend trade shows as requested
    • Travel to prospects when necessary
    • Perform training sessions for partner account teams
    • Reports to: Sales Director
    • Travel required: 25%+
    • Location: Remote, covering Chicago, IL area

    Experience and Requirements

    • Demonstrated track record meeting and beating quotas
    • Experience and relationships with online marketing, direct marketing and IT executives
    • Email marketing with Email Service Provider experience highly desirable
    • A collaborative team player capable of working with internal and external partners
    • Success in a startup or small company environment
    • Demonstrates knowledge of basic web technologies and networking
    • Strong written and verbal skills a must, a writing sample is required
    • Ability to effective present to customers and prospects with Microsoft Office PowerPoint as well as a web conferencing tool such as GotoMeeting.
    • Microsoft Office application skills (Excel, Word, PowerPoint, Outlook)
    • Experience selling marketing technologies and services across a range of verticals including retail, financial services, media, technology, telecommunications and travel
    • Has a passion to fundamentally change the email business for the benefit of the industry and the consumer
    • 5+ years of intangible solutions selling experiences, 2-3 years of online sales
    • Technical knowledge of email implementation at ESP customers is required
    • 6-8 years sales experience in email industry, either on the ESP or MTA side of business
    • Degree from a 4-year university with proven academic success in Engineering, Computer Science, Business or Liberal Arts (MBA preferred)

  • Sales Manager (East Coast/New York)

    Responsibilities

    • Identify and work with new prospects and cultivate leads
    • Write and review proposals and presentations for prospective clients
    • Present to senior level client contacts
    • Develop the business case with knowledge of the client's email economics
    • Negotiate contract rates
    • Understand the technologies and value propositions of other players in the industry and position Goodmail effectively against them
    • Keep up with industry developments
    • Maintain current status of accounts at all times
    • Report on sales progress and attainment of goals
    • Communicate with executives, product management, operations and engineering across the company
    • Attend trade shows as requested
    • Travel to prospects when necessary
    • Perform training sessions for partner account teams
    • Reports to: Sales Director
    • Travel required: 25%+
    • Location: Remote, covering New York area

    Experience and Requirements

    • Demonstrated track record meeting and beating quotas
    • Experience and relationships with online marketing, direct marketing and IT executives
    • Email marketing with Email Service Provider experience highly desirable
    • A collaborative team player capable of working with internal and external partners
    • Success in a startup or small company environment
    • Demonstrates knowledge of basic web technologies and networking
    • Strong written and verbal skills a must, a writing sample is required
    • Ability to effective present to customers and prospects with Microsoft Office PowerPoint as well as a web conferencing tool such as GotoMeeting.
    • Microsoft Office application skills (Excel, Word, PowerPoint, Outlook)
    • Experience selling marketing technologies and services across a range of verticals including retail, financial services, media, technology, telecommunications and travel
    • Has a passion to fundamentally change the email business for the benefit of the industry and the consumer
    • 5+ years of intangible solutions selling experiences, 2-3 years of online sales
    • Technical knowledge of email implementation at ESP customers is required
    • 6-8 years sales experience in email industry, either on the ESP or MTA side of business
    • Degree from a 4-year university with proven academic success in Engineering, Computer Science, Business or Liberal Arts (MBA preferred)

  • Senior VP of Sales

    Job description

    The Senior Vice President of Sales is responsible for developing a targeted sales strategy that will increase worldwide revenue across the entire family of CertifiedEmail products and for directly supervising and continuing to grow the sales team.

    Responsibilities

    • Manage all aspects of the sales team including compensation, hiring, training, mentoring, professional development and holding sales team accountable
    • Work closely with the President and CFO
    • Develop analytics to monitor sales pipeline and determine appropriate intervention
    • Strategically identify future markets, alliances and other opportunities to drive revenue
    • Work with sales team to Identify and work with new prospects and cultivate leads
    • Write and review proposals and presentations for prospective clients
    • Present to prospects, customers and industry leaders in speaking opportunities
    • Travel to prospects when necessary
    • Perform training sessions for partner account teams
    • Reports to: President
    • Travel required: 25%+
    • Location: Mountain View, CA

    Experience and Requirements

    • Competitive and results driven
    • Strong leadership and communication skills are required to manage a diverse group of sales people
    • Demonstrated track record meeting and beating quotas
    • Experience and relationships with online marketing, direct marketing and IT executives
    • Email marketing with Email Service Provider experience highly desirable
    • A collaborative team player capable of working with senior level internal and external partners
    • Success in a startup or small company environment
    • Demonstrates knowledge of basic web technologies and networking
    • Excellent written and verbal skills a must, with proven negotiation and decision making ability
    • Ability to prepare and make formal presentations to a wide variety of audiences, industry leaders, C-level executives and prospects and the press
    • Excellent time management and organizational skills
    • Experience selling marketing technologies and services across a range of verticals including retail, financial services, media, technology, telecommunications and travel
    • Has a passion to fundamentally change the email business for the benefit of the industry and the consumer
    • 5+ years of intangible solutions selling experiences
    • 5+ years of online sales
    • 6-8 years sales experience in email industry, either on the ESP or MTA side of business
    • Degree from a 4-year university with proven academic success in Engineering, Computer Science, Business or Liberal Arts (MBA preferred)

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